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Burial
We can arrange burials throughout Surrey and West Sussex, including natural burials, local authority cemeteries, churchyards, and private burial grounds.
Choosing a final resting place is a significant decision. Our experienced team is here to guide you through the options, answer your questions, and handle all the practical arrangements with care and professionalism. Contact us →
Natural Burial Grounds
Natural burial (also known as green burial or woodland burial) is an environmentally-friendly alternative to traditional burial. This option is increasingly popular for those who wish to minimise environmental impact. Features of a natural burial ground include:
- Burial in biodegradable coffins or shrouds
- No embalming
- Natural landscaping with native trees and wildflowers
- Minimal or natural markers (trees, wooden plaques, or GPS location, rather than a traditional headstone)
- Protection of natural habitats
More about environmental funerals →
Local Authority Cemeteries
Local councils operate cemeteries throughout Surrey and West Sussex. We work regularly with cemeteries serving Redhill, Reigate, Tadworth, Godstone, Crawley Down, Dorking, and surrounding areas. Cemetery fees vary by location and whether you’re a local resident.
Churchyards
Many churches maintain their own burial grounds for parishioners and those with connections to the parish. Please be aware that some churchyards do not have space for new graves. Things to consider:
- Burial rights are typically for those on the church electoral roll or with family connections
- Space may be limited in older churchyards
- Memorial regulations are often strict to maintain the churchyard’s character
- The church will have specific requirements about memorial design and materials
Private Burial Grounds
Some private burial grounds and memorial parks operate in Surrey and West Sussex, offering:
- Attractive landscaped settings
- More flexible memorial options
- Pre-purchase of plots available
- Sometimes non-denominational or multi-faith sections
Additional Information
Temporary Markers
Most cemeteries require the grave to settle for 6-12 months before a permanent memorial can be installed. During this time, we can provide a temporary wooden cross with an engraved nameplate, at a cost of £105.00. More information on memorials is available using the links below.
Burial Plot Ownership
When you purchase a burial plot, you’re typically buying:
- Exclusive Right of Burial for a specific period (often 50-100 years, depending on the cemetery)
- The right to be buried in that plot
- The right to decide who else may be buried there (subject to space)
- The right to place a memorial (subject to regulations)

Clandon Wood Natural Burial Ground, Surrey
Related Information
New Headstones →
Browse our memorial collections for cemeteries and churchyards.Existing Headstones →
Memorial removal, additional inscriptions, and restoration services.Registration →
Information about registering a death and obtaining the necessary certificates.Environmental Funerals →
Learn more about natural burial and eco-friendly funeral options.Our Services →
Explore all the funeral services we offer. -
Careers
At Stoneman Funeral Service, we pride ourselves on providing compassionate, professional care to families during their most difficult times. Our team is the heart of everything we do, and we’re always looking to connect with dedicated funeral professionals who share our values.
Current Vacancies
We don’t currently have any vacancies, but we’re always interested in hearing from talented funeral professionals who would be a good fit for our team. We keep all applications on file and will reach out when suitable opportunities arise. If you’re interested in joining our team in the future, we’d be pleased to hear from you.
What We Look For
We prefer our funeral arrangers to have relevant experience in the funeral profession, but we’re happy to provide comprehensive training to the right candidate who demonstrates the compassion, professionalism, and dedication required for this meaningful work. Essential qualities include excellent communication skills, the ability to remain calm under pressure, strong organisational abilities, and genuine empathy for people experiencing grief.
For funeral director roles, we require candidates to have previous experience directing funerals, or suitable experience in funeral arranging combined with the appropriate professional bearing and presence needed to guide families and lead services with confidence and sensitivity. A funeral director must be able to coordinate all aspects of a service, manage teams, and provide leadership during ceremonies while maintaining the dignified, respectful atmosphere that families expect.
Working With Us
We’re a well-established funeral service with offices throughout the area, serving our communities with dignity and respect. Our team members work in a supportive environment where attention to detail, empathy, and professionalism are valued above all else. We believe in taking the time to truly care for each family we serve, and we look for team members who share this commitment.
Working in funeral service is a unique calling that requires a special combination of skills and personal qualities. Our team handles everything from initial family meetings and funeral arrangements, to conducting services and supporting bereaved families through their grief. It’s demanding work, but deeply rewarding for those who find purpose in helping others during life’s most challenging moments.
Our Team Culture
We foster a collaborative, respectful workplace where every team member’s contribution matters. Our funeral directors, arrangers, and support staff work closely together to ensure every service runs smoothly and every family receives the highest standard of care. We invest in our team’s ongoing professional development and wellbeing, recognising that looking after our staff enables them to better care for the families we serve.
As an independent funeral service, we have the flexibility to truly personalise each funeral and the freedom to spend whatever time is needed with families. This approach requires staff who are patient, thoughtful, and genuinely committed to providing exceptional service rather than simply processing cases.
Training and Development
For candidates without extensive funeral service experience, we provide thorough training in all aspects of funeral arranging and conducting. This includes how to meet with families, understand their wishes, plan meaningful services, handle documentation, coordinate with clergy and celebrants, and manage the practical aspects of funeral direction. We believe in developing our team members’ skills over time, providing mentorship and support as they grow into their roles.
How to Apply
If you’re interested in joining our team, please email your CV and covering letter to maisie@stonemanfunerals.co.uk. In your covering letter, please tell us about your experience in the funeral profession, what draws you to this work, and why you’d like to be part of the Stoneman and Sherlock team. We carefully review every application we receive and keep promising CVs on file for when opportunities arise.
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Donations
Many families choose to collect charitable donations in memory of their loved one. Some request donations instead of flowers as a way to reduce environmental impact, while others welcome both donations and floral tributes. You can nominate up to three registered charities. We’ll handle all the administrative work, so you don’t need to worry about the details during an already difficult time. We can help facilitate donations in several ways.

Online Donations
We can set up a dedicated online memorial page on our website, which includes: service details that can be shared with family and friends; a donation page linked directly to your chosen charity; and the option for people to leave messages and share photos. This service is provided free of charge and makes it easy for people to donate quickly from anywhere. The online total is kept separate from any cash or cheque donations we collect.

Donations Box
We provide a donations box for cash or cheque donations at the service. This can be used instead of, or in addition to, the online option.
- Cheques should be made payable directly to the charity
- Donations can be handed to us on the day or posted to our office
- We keep a record of all donor names for your information
- We forward the total amount to the charity on your behalf
If you’re collecting for multiple charities, these will be divided according to your instructions.

Setting Up Donations
Just let your funeral arranger know during the arrangements if you’d like to collect donations. We’ll discuss:
- Which charity or charities you’d like to support
- Whether you’d prefer online donations, a donations box, or both
- Any specific wording you’d like on the memorial page
- How you’d like us to share the donor information with you
Contact Us
If you have any questions about donation options, please get in touch.
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Eco Funeral
For environmentally conscious families, we offer a range of eco funeral options to honour those values. There are many ways to minimise environmental impact, ranging from natural burial, to a direct cremation to reduce the number of vehicles attending. We are able to adapt our services in a number of ways in order to be environmentally conscious, whilst creating a personalised funeral for your loved one.
Natural Burial
Natural burial is the most environmentally-friendly option. Your loved one returns to the earth in beautiful natural surroundings, creating lasting environmental benefits.
Requirements for natural burial:
- Biodegradable coffin or shroud (no metal fittings)
- No embalming (or eco-friendly embalming only)
- Natural markers (trees, wooden plaques, or GPS location)
Local Natural Burial Sites
Clandon Wood Natural Burial Ground (West Clandon, Guildford) – Award-winning 31-acre nature reserve with wildflower meadows, lakes, wetland, and woodland. Features a glass pavilion for services.
Redstone Cemetery Natural Burial Area (Redhill) – Local authority natural burial area, conveniently located in Redhill.
Nutfield Woodland and Meadow Burial (Nutfield, near Redhill) – Natural woodland and meadow burial on the A25, close to our service area.
Biodegradable Coffins
We offer a wide range of natural coffins including willow, seagrass, cane, bamboo, and untreated pine – all fully biodegradable and suitable for natural burial or cremation. Ask our arrangers for more information or view our natural coffin brochure (PDF).
Other Eco Funeral Choices
Our limousines seat six people, reducing the number of vehicles needed and lowering fuel emissions. For flowers, we recommend Mad Lillies in Banstead, who specialize in environmentally conscious funeral flowers created without plastic. We also suggest choosing funeral and wake venues close to the committal venue to minimize travel, and natural material gowns or biodegradable clothing for your loved one.
Creating Your Environmental Funeral
Every choice you make can reflect environmental values. Our team will guide you through the options and help create a meaningful, eco-conscious farewell.
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Existing Memorials
If you’re using an existing family grave for a burial, we can arrange all aspects of memorial work including removal, storage, reinstatement, and additional inscriptions.
For more information on burials, see our Burial Options →
Memorial Removal and Replacement
When a burial is taking place in an existing grave with a memorial already in place, the headstone must be carefully removed before the grave can be reopened.
Our service includes:
- Safe removal of the existing memorial
- Secure storage during the burial
- Professional reinstatement once the grave has settled
- Coordination with our experienced memorial masons
Costs
Lawn memorial (headstone only): From £550
Memorial with kerbing: From £700
Additional charges may apply if the memorial is particularly complex, bulky, or requires extra time and staff for safe handling. We’ll provide a clear quote based on your specific memorial.
The cost of memorial removal and replacement is included in our funeral account, making the process straightforward for you.
Additional Inscriptions
Adding a new inscription to an existing family memorial is a meaningful way to keep loved ones together.
We can arrange for additional inscriptions to be added, including:
- Name and dates
- Personal messages or verses
- Symbols or emblems
Additional inscriptions are available at an additional cost. Our team will provide a quote based on the inscription length, style (hand-cut or sandblasted), and memorial type.
All inscriptions are carried out by our skilled craftsmen to match the existing memorial as closely as possible.
Memorial Cleaning and Restoration
Over time, headstones can become weathered, discoloured, or difficult to read. We offer professional services to restore and preserve your family memorial:
Headstone Cleaning
Professional cleaning removes dirt, algae, and weathering to restore the memorial’s appearance while protecting the stone.
Re-inscription of Worn Lettering
If existing inscriptions have become faded or worn, we can carefully re-cut or re-gild the lettering to make it clear and legible again.
These services help preserve your family memorial for future generations.
Get in Touch
For quotes on memorial removal, additional inscriptions, cleaning, or restoration work:
Email: reigate@stonemanfunerals.co.uk
Phone: 01737 243164Sandra and Grace will be happy to discuss your requirements and provide a detailed quote.
Our memorial showroom:
49 Bell Street, Reigate, Surrey, RH2 7AQ -
Farewells at the Barn
Farewells at the Barn provides you with the opportunity to say farewell to your loved one in a comfortable, relaxed and tranquil setting in the depths of the Surrey countryside.
Hookhouse Farm is a family run working farm tucked away in the beautiful rural village of Outwood, in Surrey, famous for it’s working Windmill.
It’s 17th Century threshing barn with it’s exposed oak beams, has changed very little from it’s original state, offering a beautiful and most unusual setting for your loved ones funeral and memorial service.
Stoneman Funeral Service was established in Redhill, Surrey in 1865 and is now a sixth generation family business providing funeral and memorial services to the wider Surrey and West Sussex community.
Hookhouse Farm and Stoneman Funeral Service are family run. Both appreciate the importance of family and community, which they hope to reflect by providing funeral services which truly reflect the life of your loved one, taking place at your own pace, and unrestricted by time slots. Our recommended suppliers are all independent local businesses.
We recommend celebrant Mandy Cook for services taking place here, as she was integral in getting the barn set up for funeral services and is passionate about both the location and the service she provides.













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Medical Examiner
Since September 9, 2024, all deaths in England and Wales that are not investigated by a coroner require review by a medical examiner before the death can be registered.
What Is a Medical Examiner?
A medical examiner is a senior doctor who provides independent scrutiny of the cause of death. They will not have been involved in the care of the person who died.
The system was introduced to:
- Provide greater safeguards for the public by ensuring proper scrutiny of all non-coronial deaths
- Ensure the appropriate direction of deaths to the coroner when needed
- Provide a better service for bereaved families and an opportunity to raise any concerns
- Improve the quality of death certification
- Improve the quality of mortality data
What Happens?
1. The Doctor Completes the Death Certificate
The doctor (attending practitioner) who cared for the deceased completes a Medical Certificate of Cause of Death (MCCD).
2. Independent Review
A senior independent doctor reviews the proposed cause of death to ensure it’s accurate. They may discuss this with the doctor who completed the certificate.
3. Contact with the Family
The reviewing office (or an officer working on their behalf) will contact you to:
- Discuss the cause of death
- Answer any questions you may have
- Give you the opportunity to raise any concerns
4. Certificate Sent to Registrar
Once the review is complete and the cause of death is confirmed, the MCCD is sent directly to the registrar.
You’ll be notified that you can now register the death.
How Long Does This Take?
The review aims to be completed within three days of being notified of the death.
The process should not cause significant delay to registration, unless the death needs to be referred to the coroner as a result.
Will This Cost Me Anything?
There is no cost for this service.
What If There Are Concerns?
If the reviewing doctor is unable to confirm the cause of death, or if they identify something that suggests the coroner should be involved, they will refer the case to the coroner.
In this situation, you cannot register the death until the coroner completes their investigation.
More about Coroner procedures →
Registration Timeline
Important: You cannot register the death until the review is complete and the certificate has been sent to the registrar.
The statutory 5-day registration deadline begins when the registrar receives the certificate, not from the date of death itself.
Further Information
For more detailed information about the system:
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Natural Bamboo Eco
Bamboo Eco coffin, woven from sustainable split bamboo, with natural lining.
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Natural Bamboo Lattice
Bamboo Lattice coffin, woven from sustainable split bamboo, with natural lining.
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Natural Banana Leaf
Woven banana leaf coffin with rope handles. This coffin is also available in Traditional Shape.
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Natural Cane
Handwoven cane coffin with rope handles. This coffin is also available in Traditional Shape.
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Natural Seagrass
Handwoven seagrass coffin with rope handles. This coffin is also available in Traditional Shape.
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Natural Somerset Willow
Handwoven Somerset Willow coffin. Available in Gold or Buff finish.
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Natural Willow Cromer
Round ended, handwoven Willow Cromer coffin, with willow handles and natural lining.
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Natural Willow Highstead
Traditional shape, handwoven Willow Highsted coffin, with willow handles and natural lining.
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Natural Willow Teardrop
Handwoven, Willow Teardrop coffin, with willow handles and natural lining.
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New Memorials
Choosing a memorial headstone is an important decision that creates a lasting tribute to your loved one. Our memorial department has been serving Surrey families for generations, offering expert guidance and skilled craftsmanship.
We’ll help you select a design that:
- Complies with cemetery or churchyard regulations – Different burial grounds have specific requirements for size, material, and design. We know the local regulations and will ensure your chosen memorial is approved.
- Reflects the personality and life of your loved one – From traditional designs to contemporary styles, we offer a wide range of options to create a truly personal memorial.
- Fits within your budget – We work with you to find beautiful options at various price points.
- Uses appropriate materials and craftsmanship – Quality granite and stone that will stand the test of time.
Most modern granite memorials are crafted from high-grade stone quarried overseas, as suitable granite is no longer widely available in the UK. Our trusted suppliers source these materials from established quarries known for their durability and consistency, and all inscription and finishing work is completed by skilled masons here in Reigate.
For more information on burials, see our Burial Options →
Memorial Inscriptions
All memorial inscriptions are either:
- Hand-cut by our skilled craftsmen for traditional elegance
- Sandblasted for intricate designs and modern finishes
We take pride in the quality of our lettering and the care taken with every memorial.
Browse Our Memorial Collections
We work with trusted suppliers who specialise in memorials for different burial grounds:
For Cemeteries
Willcox Granite supply premium quality granite memorials designed for cemetery regulations. View their full range of styles, colours, and design options.
View Willcox Collection Brochure (PDF) →
For Churchyards
Barham Stone specialise in churchyard appropriate memorials that respect traditional requirements and local regulations.
View Barham Stone Brochure (PDF) →
Timescales
Please be aware of the following timescales for memorial production:
- Cemetery headstones: 3-4 months from client acceptance and permits being issued
- Churchyard headstones: 5-6 months from client acceptance and permits being issued
These timescales allow for the creation of a high-quality memorial and obtaining the necessary approvals from the burial authority. Production times can vary depending on the material and design chosen. Many granite memorials are produced using stone imported from international quarries, which can add several weeks to delivery times. We’ll always keep you informed of progress throughout.
Visit Our Showroom
49 Bell Street, Reigate, Surrey, RH2 7AQ
We encourage you to visit our memorial showroom where you can:
- View sample headstones and materials
- See different inscription styles
- Discuss design options in person
- Get advice on cemetery and churchyard-specific regulations
Our showroom is opposite Reigate Priory Car Park and within walking distance of The Reigate Registrar’s Office.
Get in Touch
For more information about new memorials, to book a showroom appointment, or to discuss which headstones are suitable for your chosen cemetery or churchyard:
Email: reigate@stonemanfunerals.co.uk
Phone: 01737 243164Sandra and Grace will be happy to assist you.
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Our Local Registrars
Reigate
The Library
Bancroft Road
Reigate
Surrey
RH2 7RPOffice opening hours
• Monday, Tuesday, Thursday and Friday: 9am – 4.30pm closed 12:40-1:40pm
• Wednesday: 10.40am – 4.30pm closed 12:40-1:40pmLeatherhead
The Mansion
70 Church Street
Leatherhead
Surrey
KT22 8DPOffice opening hours
• Monday, Tuesday, Thursday and Friday: 9am – 4.30pm
• Wednesday: 9.30am – 4.30pmCrawley
Crawley Library
Southgate Avenue
Crawley
RH10 6HGOffice Opening Hours
Monday – 9:00am – 5:00pm
Tuesday – 9:00am – 5:00pm
Wednesday – 9:00am – 5:00pm
Thursday – 9:00am – 5:00pm
Friday – 9:00am – 5:00pmGuildford
Artington House
42 Portsmouth Road
Guildford
Surrey
GU2 4DZ
Office opening hours
• Monday, Tuesday, Thursday and Friday: 9am – 4.30pm
• Wednesday: 9.30am – 4.30pm -
Redhill: Head Office
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Solid Mahogany Casket
Mahogany stained, solid mahogany casket, with luxury satin interior.
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Solid Oak Casket
Solid oak casket with joinery framed panelled sides and ends.
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Solid Oak Coffin
Solid oak coffin with high gloss finish and silk effect lining. Also available with dark stain.
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TD 002
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TD 003
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The Barn
Arranging a funeral service for someone you love is never easy. Deciding where and how you host that farewell can seem like an impossible task. We are proud to work with Farewells at the Barn, an alternative funeral venue tucked away in the Surrey countryside.
About Farewells at the Barn
Farewells at the Barn provides you with the opportunity to say farewell to your loved one in a comfortable, relaxed and tranquil setting in the depths of the Surrey countryside.
Hookhouse Farm is a family run working farm tucked away in the beautiful rural village of Outwood, in Surrey, famous for its working Windmill. The 17th Century threshing barn with its exposed oak beams, has changed very little from its original state, offering a beautiful and most unusual setting for your loved one’s funeral and memorial service.
The Venue
Many find services at the crematorium to be impersonal and that the time slots are restrictive. The Barn offers a unique alternative with parking and seating for around 120 guests.
There are facilities for a service with 100 seated and 20 standing, as well as facilities to accommodate catering, and seating for 100 people to eat, including numerous smaller seating areas, all in a setting that allows for a personal and intimate goodbye.
A funeral and memorial service in the same location is preferable to many and this venue comes with the additional benefit of offering shelter from the somewhat unpredictable British weather.
Order of Service
Entrance – Guests arrive and mingle in the Barn. After the arrival of the hearse, your loved one is welcomed to the Barn.
Reflection – The funeral service takes place which could include playing of music, reading of poems, sharing of tributes, sharing of stories and the writing of memory cards either to travel onward with your loved one or to give comfort to their family for years to come.
Exit – When you are ready, your loved one will make a grand exit and travel onwards to your chosen crematorium or burial site.
Direct Cremation
We recommend direct cremation for services at the barn, so that you are able to spend more time with people who care for you and can support you through the difficulties of grief.
Direct cremation can also be arranged for early the following morning, which drastically reduces crematorium fees. If you wish to attend a direct cremation, you will be able to follow the hearse from Doran Court to your chosen committal venue and watch the coffin being taken in.
Our Services
In addition to providing an alternative venue for the funeral service, and combining the service and wake venue into one place, Farewells at the Barn are pleased to offer the following:
- Hire for the whole morning 9am-1pm or the whole afternoon 1pm-5pm with only one service taking place per day
- Car parking sufficient for 100+ guests
- Wheelchair friendly venue
- Possibility to use the garden only for small summer farewells
- Break out areas outside and in additional farm buildings
- Tables and chairs for 100 guests
- Seating for 100 guests with room for an additional 20+ standing
- Purpose built toilet facilities
- Tea and coffee making facilities
Catering and Additional Services
The Barn can be catered. We recommend Outwood Butchers or Charlotte’s Kitchen.
You can bring your own alcohol or we can recommend mobile bars. Photography and videography services are available on request.
Trestles or bales of hay for the coffin to be placed on. Bamboo trestles are available from Stoneman Funeral Service.
A Sense of Community
Farewells at the Barn and Stoneman Funeral Service are family run. Both appreciate the importance of family and community, which they hope to reflect by providing funeral services which truly reflect the life of your loved one, taking place at your own pace, and unrestricted by time slots.
Our recommended suppliers are all independent local businesses. We would like to thank the lovely Mandy Cook for putting all the vendors in contact and for her work with Carol and the Stoneman family to create Farewells at the Barn.
Celebrant – Mandy Cook
Mandy is the perfect choice of celebrant for this venue. Mandy has been a driving force in creating Farewells at the Barn, having taken services here previously, as well as having worked with Stoneman Funeral Service to create many heartwarming and personal funerals, particularly during the challenging time brought by the pandemic.
Mandy has created a Service Contents Guidance sheet for families to assist bereaved families. Please ask your arranger for more information.
We recommend Celebrant, Mandy Cook, for services taking place at this location.
Our Recommended Suppliers
All our recommended suppliers are independent local businesses:
- Venue: Hookhouse Farm – www.hookhousefarm.com
- Celebrant: Individually Yours Celebrancy – www.individually-yours.com
- Florists: Zoes Florist – www.zoesflorist.co.uk | Flowers & Such – www.flowersandsuch.co.uk
- Catering: Outwood Butchers – www.outwoodbutchers.co.uk | Charlotte’s Kitchen
Location
Farewells at the Barn
Hookhouse Farm
Outwood Common
Redhill
Surrey
RH1 5PWFor more information, please contact us or visit www.hookhousefarm.com
Get in Touch
If you’d like to arrange a service at Farewells at the Barn, or visit to see the facilities, please get in touch.
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The Chapel
Our beautiful chapel at Doran Court, Redhill, offers a peaceful, personal and unique setting for bespoke funeral and memorial services. Housed in the Victorian extension of a building with 17th-century heritage, the chapel seats over 50 people and overlooks our memorial garden.
The Service
Our chapel provides a warm, intimate space where you can create a truly personal service:
- Seating for over 50 people
- Views over the peaceful memorial garden
- Fully functioning organ
- Professional sound system
- Large screen for displaying photos and videos
- Visual tribute slideshow service available (£40)
- Service recording available (£40)
Before and After the Service
The Lounge – Guests are welcomed into our comfortable lounge where complimentary tea and coffee are served before the service. The lounge is also available for refreshments afterward.
The Conservatory and Garden – During warmer months, we open our conservatory and memorial garden, providing additional space for guests to gather. Our memorial garden is also available for interment of ashes (£175).
Parking – Ample free parking on site, with staff available to assist with parking on the day.
Accessibility – Wheelchair ramp available for the entrance step.
Time and Flexibility
We provide three hours for your service and refreshments, with additional time available if needed. There’s no rush – you have the freedom to create the farewell you want without the time constraints of crematoriums or busy churches.
Having everything in one place, from the service to refreshments, makes the day easier for you and your guests.
What We Handle For You
On the day of the service, we take care of everything so you can focus on being with family and friends:
- Service sheets placed on seats before guests arrive
- Coffin positioned before the service begins
- Staff member coordinating parking
- Member of our team managing music and visual elements (they’ll call you the evening before or morning of the service to introduce themselves)
Creating Your Service
Our chapel is suitable for services of any faith or non-religious celebrations of life. You have complete freedom to create a service that truly reflects your loved one – whether traditional, contemporary, or something entirely unique.
We work with celebrants and religious ministers of all faiths, or you can arrange your own. Many families choose to include readings, poems, or music that held special meaning to their loved one.
Environmental Considerations
Our chapel’s location in Redhill town centre means many local residents can walk to services, reducing the need for vehicles.
Holding both the service and refreshments in the same building minimizes travel for your guests. For families choosing direct cremation, a memorial service at our chapel removes the need for an additional journey to a crematorium.
If you’re considering natural burial, both Redstone Cemetery Natural Burial Area and Nutfield Woodland Burial are less than three miles away.
Fees
Chapel and Lounge hire: £400 (up to three hours)
Additional hours: £50 per hour
Visual tributes: £40
Service recording: £40
Interment of ashes in garden: £175
Location
Doran Court
Reigate Road
Redhill
Surrey RH1 6AZBook Our Chapel
If you’d like to arrange a service at our chapel, or visit to see the facilities, please get in touch.
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Veneered Elm Coffin
Veneered elm coffin with high gloss finish and silk effect lining.
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Veneered Mahogany Casket
Veneered mahogany casket, with silk effect lining and high gloss finish.
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Veneered Oak Casket
Veneered oak casket, with raised lid and silk effect lining.
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Veneered Oak Coffin
Veneered oak coffin, in light or dark finish, with raised lid, side panels and silk effect lining.
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Veneered Sapele Coffin
Veneered sapele coffin with silk effect lining. We recommend brass effect handles.
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About Us

Ron and John Stoneman direct a funeral in Reigate, circa 1930.
Stoneman Funeral Service has been part of Surrey’s history since 1865. We’re now in our sixth generation of family ownership, and for many local families, we’re not just their funeral directors – we’re woven into the fabric of the community, just as they are. This page gives you more information about us.
Our story spans from Victorian horse-drawn hearses to today’s elegant Jaguar fleet, but what hasn’t changed is our commitment to serving each family with personal attention and genuine care. Whether you’re planning ahead or need immediate support, we’re here to guide you through every decision with understanding and professionalism.
When you choose us, you’re choosing a family that has cared for generations of Surrey families, and we treat every family we serve with the same respect, dignity, and compassion we would want for our own loved ones.
Our Family Today
Chris Stoneman is our managing director and represents the fifth generation of the family. His daughters Mollie and Maisie, and nephew William, are the sixth generation and all serve as company directors.
You’ll see Chris and William directing funerals, while Mollie arranges funerals with families. Maisie works behind the scenes managing day-to-day operations. We’ve grown up in this profession and care about serving our community – from the funerals you see to all the careful work that happens behind the scenes.

Our Journey Through Surrey’s History

1865 – The Beginning in Redhill
John Stoneman and his family moved to Surrey from South Devon in 1865 and established J. Stoneman and Sons in Brighton Road, Redhill. The business served the community as funeral furnishers, cabinet makers, upholsterers, and builders – trades that were essential to everyday life in Victorian Surrey. The premises changed to Cromwell Road and Station Road a few years later.
1913 – Leading the Way
We built the first motor hearse in the borough at our Redhill coachworks – a sign of our commitment to moving forward while respecting tradition. This was a significant moment for the local community.
1932 – Opening in Reigate
The company purchased Ron and Pearl Stoneman’s family home at 49 Bell Street, Reigate, and transformed the house into a funeral office and memorial showroom. This office continues today as our memorial masonry service, where memorials are hand-cut or sandblasted. It’s conveniently located opposite Reigate Priory Car Park and near the Registrar’s Office.
1952 – Creating Doran Court
The same year, we purchased and converted Doran Court in Redhill into our main funeral home, designed with a service chapel seating 56 people, three private arrangement rooms, and six viewing rooms. Our original promotional material said: “In the quiet spirit of this ancient homestead, those suffering great loss can find help and some lightening of their burden.” Over seventy years later, we still hold this sentiment close to our hearts.The chapel at Doran Court has become the heart of our service to families. It provides a peaceful space where people can take the time they need, without feeling rushed. The garden and surrounding spaces offer quiet places for reflection and for families to be together.

2000 – Continuing the Galyer & Co. Legacy
Having worked with the Stephens family since 1952, when Mr and Mrs Stephens retired, we were honored to continue their work, and purchased 45 High Street, Godstone. In 2003, we expanded next door to number 47. We opened a Chapel of Rest with a service of dedication in October 2003, ensuring Godstone continued to have local funeral service.
2004 – Growing to Tadworth
We opened an office at 11 Shelvers Hill, Tadworth, with a Chapel of Rest dedicated in November 2004. In 2009, when number 10 became available, we combined the two properties to add another Chapel of Rest and a comfortable lounge area for funeral arrangements.
2010 – Joining with Sherlock Funeral Service
We purchased Sherlock and Sons in Dorking, another established family business that had been serving the Dorking community for over 100 years. The two families now work together, combining generations of experience and local knowledge. Sherlock Funeral Service continues to operate from Trellis House, 190 South Street, Dorking.
2012 – Investing in Excellence
We purchased a new fleet of Jaguar hearses and limousines, all with matching number plates. Together with our well-maintained premises and experienced staff, this investment reflects our commitment to providing dignified, first-class service.
2013 – Serving Crawley Down
We purchased the Old Village Stores in Crawley Down and carefully restored it, adding a private arrangement room and two Chapels of Rest. It opened in January 2014, bringing our family service to another local community.
2014-2015 – Anniversary Years
In 2014, a service of dedication took place to mark 10 years of serving Tadworth and the surrounding area. The following year, we celebrated our 150th Anniversary with an open day in memory of John Stoneman (1935-2012).What Makes Us Different
Deep Local Roots – We’ve been part of Surrey’s history for over 160 years. We know the local area intimately – the churches, crematoriums, cemeteries, and venues – because we’ve been serving here through generations.
True Family Business – Six generations have dedicated their lives to serving this community. When you work with us, you’re working with people who have grown up understanding the importance of compassion, dignity, and respect.
Comfortable, Private Facilities – From our main funeral home at Doran Court to our offices across Surrey, we provide peaceful spaces where families can arrange funerals in comfort and spend private time in our chapels of rest.
Complete Service – We handle everything, from initial arrangements through to memorial masonry at our Reigate office. Our elegant Jaguar fleet ensures every journey is conducted with dignity.
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Reigate: Memorial office
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Coroner
There are occasions when it’s necessary for HM Coroner to investigate a sudden or unexplained death. The investigating office and their officers work in the public interest and will keep you informed of their progress throughout.
When Is a Coroner’s Investigation Required?
Deaths must be reported to the coroner when:
- The deceased has not been seen by a doctor during their last illness
- The death was sudden or unexpected
- The death was violent or unnatural
- The cause of death is unknown or uncertain
- The death occurred during surgery or before recovery from anaesthetic
- The death may have been caused by an industrial disease or related to the person’s employment
- The death occurred in prison, police custody, or other state detention
Your doctor, hospital, or the police will report the death to the appropriate office if any of these circumstances apply.
What Happens During a Coroner’s Investigation?
Initial Steps
Once notified, the investigating office will:
- Gather information about the circumstances of the death
- Order a post-mortem examination if necessary to establish the cause of death
- Speak with relevant parties including doctors, witnesses, and family members
- Decide whether an inquest is needed
Post-Mortem Examination
A post-mortem is a medical examination carried out by a pathologist to determine the cause of death. Not all cases require a post-mortem, but when one is necessary:
- It will usually take place within a few days
- You cannot prevent a post-mortem ordered by the investigating office
- The examination is carried out with respect and care
- You may be able to view your loved one afterwards (we can advise on this)
Can You Still Arrange the Funeral?
We cannot set a firm date for the funeral until the investigation is complete, however, we can discuss all other aspects of the service while this is in progress. There is no need to wait for certificates before making preliminary arrangements with us.
We will:
- Liaise with the investigating officers on your behalf
- Keep you informed of progress
- Ensure ample time is allowed for enquiries to be completed
- Coordinate the funeral once clearance is given
The funeral may need to be delayed until the investigation is complete, but we’ll give you realistic timelines and support throughout.
Death Without an Inquest
If the post-mortem examination establishes the cause of death and no inquest is needed:
For Burial:
- A certificate will be sent to the Registrar
- This takes the place of the normal Medical Certificate of Cause of Death
- You must register the death before the funeral can take place
- We can then proceed with burial arrangements
For Cremation:
- The investigating office will notify the Registrar and issue a Certificate (Form 6)
- We will pass this certificate to the crematorium
- Registration must take place within 14 days of death (but not necessarily before the funeral)
- The funeral can proceed once we have the necessary documentation
Death With an Inquest
An inquest is a legal inquiry into the circumstances of a death. If an inquest is required:
The Inquest Process
- The inquest will be held in public (sometimes with a jury)
- Family members may attend and can ask questions
- Legal representation is possible (legal aid may be available)
- The purpose is to establish who died, when, where, and how
After the Inquest
Following the inquest:
- A certificate for either burial or cremation will be issued
- You can obtain copies of the death certificate from the Registrar’s office a few days after the inquest
- If there is an adjournment, certificates will not be available until the case is finalized
- The funeral can then proceed
Certificate of the Fact of Death
If you need to deal with the deceased’s estate before the inquest concludes, the Registrar can issue an interim certificate (Certificate of the Fact of Death). This allows you to:
- Inform banks and financial institutions
- Begin probate proceedings
- Handle urgent estate matters
How Long Does the Process Take?
The timeline varies significantly depending on the circumstances:
- Simple cases with post-mortem only: Usually 1-2 weeks
- Cases requiring inquest: Can take several weeks or months
- Complex inquests: May take longer, especially if there are adjournments
We will keep in regular contact with the investigating office and keep you informed of expected timelines.
What About Viewing?
When a death is under investigation, your loved one will usually be transferred to the hospital mortuary fairly quickly.
If you wish to view them during this time, this would need to be arranged with the hospital staff rather than with us. We can provide guidance on how to arrange this if needed.
Your Rights and Support
Information and Updates
You have the right to:
- Be kept informed of the progress of the investigation
- Understand why an inquest is being held
- Attend the inquest and ask questions
- Receive copies of the final documentation
Support Services
The investigation process can be distressing. Support is available from:
- CRUSE Bereavement Care: 0808 808 1677
- Victim Support: 0808 168 9111 (if the death was violent or traumatic)
- Surrey Bereavement Services →
We’re Here to Help
We understand this process can feel overwhelming. We’re experienced in working with investigating offices and will handle all the coordination on your behalf.
If you have questions or concerns at any stage, please don’t hesitate to contact us.
Related Information
Medical Examiner Process →
Learn about the standard death certification process for non-coronial deaths.Registration Information →
Understand the death registration process and requirements.Immediate Steps After a Death →
Guidance on what to do when someone dies in different circumstances.
Further Information
For more detailed information about the role and responsibilities of coroners:
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Our Fees
We believe in complete transparency when it comes to funeral costs. Below you’ll find our full price lists, crematorium fees, and terms of business to help you make informed decisions during what we know is already a difficult time.
Download Our Price Information
All of our pricing documents are available to download as PDFs. You can review them at your own pace, share them with family members, or bring them to an appointment to discuss with one of our funeral arrangers.
Full Price List 2025
A comprehensive breakdown of all our funeral service options and fees, from direct cremation to fully attended services. This document includes our professional fees for arranging and conducting funerals, as well as costs for coffins, vehicles, and additional services such as visual tributes, service recording, and memorial options.
Standardised Price List 2025
This standardised price list is required by the Competition and Markets Authority (CMA) to help families compare funeral costs between different funeral directors across the UK. It shows our fees in a standardized format that all funeral directors must use, making it easier to compare like-for-like services when choosing a funeral director in Surrey.
Local Crematorium Fees 2025
Current crematorium fees for all local crematoria we work with across Surrey and West Sussex. This includes fees for Randalls Park Crematorium in Leatherhead, North East Surrey Crematorium in Morden, Surrey and Sussex Crematorium in Crawley, and other local facilities. Crematorium fees are third-party costs that we pay on your behalf, and these vary depending on which crematorium you choose and the day and time of the service.
Terms of Business 2025
Clear information about our payment terms, deposits, cancellation policy, and client responsibilities. This document explains when payment is due, what happens if you need to change your arrangements, and how we handle any issues that may arise. We aim to make our terms as straightforward and fair as possible.
Understanding Funeral Costs in Surrey
Funeral costs in Surrey typically include two main components: our professional fees and third-party costs (known as disbursements). Our fees cover everything we do to arrange and conduct the funeral, including our time, expertise, vehicles, facilities, and staff. Disbursements are costs we pay on your behalf to third parties, such as crematorium fees, burial fees, minister or celebrant fees, and medical certificates for cremation.
The total cost of a funeral can vary significantly depending on your choices. A direct cremation with no service is our most affordable option, while a traditional funeral with burial, limousines, and a full service represents the higher end of our price range. Most families choose something in between, creating a service that reflects their loved one while staying within their budget.
Need Help Understanding Our Fees?
We know funeral costs can be confusing, especially when you’re dealing with grief and making decisions quickly. Our experienced team is happy to walk you through any of these documents and answer
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Tadworth
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Cremation
We handle all forms and certificates required for cremation on your behalf, making the process as straightforward as possible during a difficult time.
Since September 9, 2024, the cremation process has been simplified. The medical examiner review has replaced the old Cremation Form 4, which is no longer required.
Certificates and Forms Required
Green Certificate (Certificate for Burial or Cremation)
This is issued by the Registrar when you register the death. The registrar will usually email this certificate directly to us.
Cremation Form 1 (Application for Cremation)
This is a statutory document usually completed by the nearest relative or executor of the will.
We’ll help you complete this when you come in to make funeral arrangements. This document:
- Authorises the cremation of the deceased
- Provides you with the opportunity to raise any concerns you may have regarding the cause of death
Medical Certificate of Cause of Death (MCCD)
The medical examiner reviews the Medical Certificate of Cause of Death and sends it to the registrar. This replaces the old Cremation Form 4 that was previously required.
If the Coroner is Involved
When the coroner is investigating a death, they will issue a Cremation Form 6 (Certificate of Coroner) which takes the place of both the MCCD and the Registrar’s green certificate.
We Handle Everything
We will:
- Help you complete Cremation Form 1
- Liaise with the registrar to obtain the green certificate
- Deliver all completed forms to the crematorium on your behalf
- Coordinate any additional forms if needed (though the forms mentioned above are those most commonly required)
The Cremation Process
The cremation code of practice is strictly adhered to throughout the process.
Identification
The coffin must bear the deceased’s name for identification purposes. This is carefully checked at every stage.
The Cremation
- Only one coffin is cremated at a time
- The cremation process is carefully monitored throughout
- The ashes are carefully removed, labelled, and stored before the next cremation takes place
Important: Items in the Coffin
The cremation code requires that nothing can be removed from the coffin once it has been received at the crematorium. The coffin must be placed in the cremator exactly as received.
You must decide at least two hours before the funeral service whether items of jewellery or personal effects should be removed. Legally, these cannot be recovered once the coffin has arrived at the crematorium.
There are also restrictions on what items can be placed in the coffin for safety and environmental reasons. For detailed guidance on suitable and unsuitable items, please see our guide: Placing Items in a Coffin for Cremation
Cremated Remains (Ashes)
You have several options for what happens with the ashes:
At the Crematorium:
The crematorium offers facilities for:
- Scattering in the gardens of remembrance
- Interring in memorial plots
- A variety of memorial options (plaques, benches, etc.)
Family Graves or Churches:
- Ashes can be interred in an existing family grave
- Many churches have facilities for receiving ashes
- You may wish to hold a committal service where the ashes are placed in a grave
Collection and Storage
If you need time to decide:
- The crematorium will hold the ashes temporarily (usually making a small charge after one month)
- We can collect the ashes from the crematorium on your behalf at no cost
- We’ll look after them until you’re ready to collect them
- We’ll keep in contact with you about collection
Ashes Delivery
We can arrange to transport ashes to you:
- Free within 20 miles of our offices
- Mileage fee for distances beyond 10 miles
Urns, Caskets, and Keepsakes
We can provide:
- Ashes caskets and urns
- Scatter tubes
- Jewellery containing a small amount of ashes
- Keepsakes for dividing ashes among family members
Examples are available on our website and in catalogues at all our offices.
If you already have a container you’d like the ashes placed in, we’ll do this for you free of charge.
Advice and Support
If you need advice about:
- The final resting place for ashes
- Memorial options
- Scattering locations
- Any aspect of the cremation process
Please contact us or speak with the crematorium directly. We’re here to help you make the right decision for your family.
Related Information
Registration →
Information about registering a death and obtaining the necessary certificates.Medical Examiner →
Understanding the medical examiner review process introduced in September 2024.Coroner’s Procedure →
What happens when a coroner is involved in investigating a death.Coffins and Urns →
View our range of coffins, caskets, urns, and memorial options.googlec16381a4d24b5126.html
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Godstone
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Crawley Down
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Find us
We’re here when you need us
Stoneman and Sherlock Funeral Service have six offices across Surrey and West Sussex. Our experienced funeral directors are ready to provide compassionate, professional guidance through every aspect of arranging a funeral for your loved one.
Office hours: Monday to Friday, 9am – 4:30pm
24-hour emergency line: 07787 475372
If you can’t reach us on our usual office numbers at any time, day or night, please call this number and our team will assist you immediately.
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Flowers
We work with excellent local florists who can create beautiful floral tributes for your loved one’s funeral. Whether you’re looking for traditional arrangements or something more personal, our recommended florists have the expertise to help.
Choosing Your Flowers
Traditional tributes like wreaths and coffin sprays remain popular choices, but many families now prefer natural seasonal arrangements or flowers in favourite colours. Some choose blooms that reflect hobbies or interests – perhaps garden roses for a keen gardener, or wildflowers for someone who loved the countryside. The florists we work with can help you decide on the right size and style for your budget. If you have something specific in mind, they’ll do their best to make it happen. We recommend contacting your chosen florist directly to discuss ideas.
Delivery
All our recommended florists deliver directly to our funeral homes, where we carefully check each arrangement before the service. We then transport your floral tributes to your chosen venue – whether that’s a church, crematorium, cemetery, or other location. This means you don’t need to worry about coordinating multiple deliveries or timing. The florists prepare everything to arrive fresh and in perfect condition, and we make sure each tribute is positioned appropriately for the service. On the day, your flowers will be beautifully presented exactly where they need to be.
Our Recommended Florists
We’ve built relationships with trusted florists across our service areas over many years. They’re experienced in creating funeral tributes and understand the importance of getting everything right. Each florist has their own style and expertise, so you might want to look at their websites to see examples of their work. They’re used to working with families during difficult times and will be patient and understanding throughout the process. Whether you want something traditional or more contemporary, they’ll listen to your ideas and offer suggestions.
Redhill & Reigate
Willows
77A High Street, Reigate, RH2 9AH
01737 248484
www.willowsreigate.co.ukGreensleeves
7 Hatchlands Road, Redhill, RH1 6AA
01737 766911
www.greensleevesonline.co.ukHolborn’s Flowers
Priory Farm, Sandy Lane, South Nutfield, RH1 4EJ
07375 520026
russell@holborns.co.ukRedhill & Reigate
A & S Flower Studio
Lower Kingswood
01737 831444
www.aandsflowerstudio.co.ukSweetpea Florist
88 Brighton Road, Horley, RH6 7JQ
01293 783338
www.horleyflorist.co.ukTadworth
Mad Lillies
Banstead
01737 356404
www.madlilies.co.ukA & S Flower Studio
Lower Kingswood
01737 831444
www.aandsflowerstudio.co.ukThistles
Ashtead
01372 277119
www.thistlesflorist.co.ukGodstone
Pipers Florist
32 Station Road West, Oxted, RH8 0PG
01883 712000
www.pipers.floristFloral Gallery
18 Station Avenue, Caterham, CR3 6LB
01883 341125
www.floralgallery.co.ukBotanical Blooms
211 Godstone Road, Whyteleafe, CR3 0EG
01883 415119
www.botanicalblooms.co.ukCrawley Down
Zoe’s Florist
Three Bridges
01293 551800
www.zoesflorist.co.ukDorking
Flowers by Elaine
66 High Street, Dorking, RH4 1AY
01306 883511
www.flowersbyelaine.co.ukContact Us
If you’d like advice on floral arrangements or need help choosing a florist, please speak with your funeral arranger.
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Sherlock Funeral Service
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Home
Independent, Family Funeral Directors in Surrey
Trusted Care and Support Since 1865
Stoneman Funeral Service is a sixth-generation business based in Redhill. We’re proud to serve communities across Reigate, Godstone, Tadworth, Dorking and Crawley Down, providing personal guidance and professional care at every stage of arranging a funeral.

24-Hour Support
Emergency out-of-hours: 07787 475 372
We’re here to help you through this difficult time with compassion and expertise.
How Can We Help You?
Someone Has Just Died
Immediate guidance and support for families facing a recent loss.
Arranging a Funeral
From traditional services to natural burials, horse-drawn hearses to intimate gatherings – we create funerals as unique as the lives they celebrate.
Planning Ahead
Take the pressure off your loved ones by planning and arranging your funeral in advance.
Why Families Choose Us
Local & Independent – We are a truly independent, sixth-generation business, with members of the family taking an active role in the arranging, directing and administration of our funeral services for over 160 years.
Truly Bespoke – Every funeral is tailored to reflect the individual. From traditional services to contemporary celebrations, horse-drawn hearses to natural woodland burials – we work with you to create a meaningful farewell.
Professional Expertise – Our family includes qualified funeral directors with generations of experience, ensuring every service is handled with skill, care and attention to detail.
Quiet Empathy – Renowned for discretion and trusted for generations, we handle every funeral – simple or elaborate – with exacting care. We provide genuine support without being overbearing, just the right level of guidance when it matters most.
Attention to Detail – From timing to logistics, every element is carefully considered and precisely executed – so the service unfolds naturally and allows you the space you need to process and grieve.
Our Promise
We believe every funeral should be as individual as the person who has died. Whether you’re looking for a traditional service, a direct cremation, or something completely unique, we’ll guide you with care and respect.
About Our Family Business → | Contact Us → | Recent Obituaries →
Independent funeral directors serving Redhill and Surrey since 1865
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Pre-paid Funerals
About our pre-paid funeral plans
Click here to visit the website of Ecclesiastical Planning Services, our funeral plan provider, for information on our set plans and to purchase online: www.funeralplans.co.uk/buy-online
Planning ahead for your funeral is one of the most thoughtful and caring things you can do. Some people never get round to discussing funeral wishes with their loved ones, which can lead to all sorts of worry and anxiety when the time comes.
Taking out a funeral plan is a simple and straightforward way to remove this worry, and it can provide real financial benefits too. Some of the other benefits include:
- Pre-arrange the details of your funeral and record any special wishes, such as hymns, music choice and any other personal touches you would like your plan to include
- Make financial provision for your funeral
- Choose your funeral director in advance
- Ensure your family has access to expert help at what can be a difficult time.
Our funeral plan is available to UK residents and there are no complicated medical forms to complete. You can also appoint a nominated representative who we will keep informed about your plan, according to your instructions.
Our plans cover our costs (as specified in the plan paperwork) as long as we carry out the funeral and your requirements don’t change. You can also make a contribution towards third party costs, such as the cremation fees. These costs are outside of our control.
For more information, please download our funeral plans brochure.
How your funds are held
All funeral plan pre-payments are held in an individual whole of life assurance policy for your peace of mind.
Backed by a trusted, national provider
Our funeral plans are provided by Ecclesiastical Planning Services Limited, which is part of a specialist, UK-based financial services group.
Flexible payment options
You can choose to pay for your funeral plan by lump sum or in instalments. There is an additional cost for paying over two or more years and eligibility criteria applies. Please refer to the Instalment Q&A and the Terms and Conditions for more information. Your funeral director will be able to provide you with a personalised quote.
Once your funeral plan is in place, you’ll receive a welcome booklet containing the details of your plan and your funeral plan certificate. Your nominated representative will also receive a copy if you request this.
Terms and Conditions apply to funeral plans – please ask us if you have any questions.
We are an Appointed Representative of Ecclesiastical Planning Services Limited Reg. No. 2644860, registered in England at Benefact House, 2000 Pioneer Avenue, Gloucester Business Park, Brockworth, Gloucester, GL3 4AW, UK, which is authorised and regulated by the Financial Conduct Authority. Firm Reference Number 958152. The Financial Conduct Authority regulates pre-paid funeral plans only.

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Probate
After a funeral, you may need to deal with the deceased’s estate. This page provides basic information about probate. While we are unable to provide probate services, our team can recommend local solicitors who are able to provide professional assistance.
What is Probate?
Probate is the legal process of administering someone’s estate after they die – proving the will, valuing assets, paying debts and taxes, and distributing what remains to beneficiaries.
When a Will Exists
If the deceased left a will, it needs to be proved at the Probate Registry. Once granted, the executors named in the will can administer the estate.
Important: Check the will as soon as possible – it may contain specific instructions about funeral arrangements.
You can search for wills online after probate has been granted: probatesearch.service.gov.uk
When There’s No Will
If someone dies without a will (called dying “intestate”), you need to apply for Letters of Administration from the Probate Registry.
Small Estates
For small estates (generally under £5,000), banks may release assets to the next of kin without requiring probate.
Related Information
Registration →
Information about registering a death and obtaining certificates.Who Needs to Know →
Organizations you may need to contact after a death. -
Registration
There is no need to obtain certificates before making preliminary funeral arrangements with us. We can advise you on all registration procedures.
When Can You Register?
Since September 2024, you cannot register a death until a medical examiner has reviewed and approved the Medical Certificate of Cause of Death.
Once the medical examiner completes their review, they will send the certificate directly to the registrar. You’ll then be notified that you can register the death.
You must register within 5 days of being notified by the registrar – not within 5 days of the death itself.
More about the medical examiner process →
Where to Register
A death must be registered by law in the district in which it occurred.
To make an appointment to register a death, call 0300 200 1002 or visit gov.uk/register-a-death
Who Can Register a Death?
For deaths at home, hospital, or nursing home:
- A relative of the deceased who was present at death
- A relative of the deceased who was in attendance during illness
- A relative residing or being in the district where the death occurred
- A person present at the death
- The deceased’s partner
- The deceased’s representative
- The occupier of the house (if they knew of the death)
- Any inmate of the house (if they knew of the death)
- The person dealing with disposal of the body (not the funeral director)
For deaths elsewhere:
- A relative of the deceased having knowledge of the required particulars
- A person present at the death
- The person who found the body
- The person in charge of the body
- The person dealing with disposal of the body (not the funeral director)
What Information You’ll Need
When registering the death, you must be prepared to state accurately:
- The date and place of death and the deceased’s usual address
- The full names and surname (and maiden name if the deceased was a married woman or widow)
- The date and place of birth (including country if born abroad)
- The occupation of the deceased (and the name and occupation of their husband if the deceased was a married woman or widow)
- Whether the deceased was in receipt of a pension or allowance from public funds
- If the deceased was married, the age of the surviving widow or widower
What You’ll Receive
Green Certificate (Certificate for Burial or Cremation)
The Registrar will issue this certificate, which we require to proceed with either burial or cremation. The registrar will usually email this certificate directly to us.
Certificate of Registration of Death
This is for the Department for Work and Pensions (DWP).
Full Death Certificates
You can purchase additional certified copies of the death certificate from the Registrar for insurance companies, banks, solicitors, etc. There is a fee for each copy.
Tip: Consider how many copies you’ll need – it’s usually cheaper to order them at registration than to request them later.
Tell Us Once Service
When you register the death, the registrar will offer you the Tell Us Once service. This government service lets you report a death to most government organisations in one go.
The registrar will:
- Let you know if the service is available in your area
- Give you the phone number
- Give you a unique reference number to use the Tell Us Once service online or by phone
If the Coroner is Involved
If HM Coroner is investigating the death, the registration procedure will differ. The coroner will issue the necessary certificates once their investigation is complete, and you’ll then be able to register the death.
We can advise you on this process if the coroner is involved.
More about Coroner procedures →
We’re Here to Help
If you have any questions about registering a death or need guidance through the process, please contact us. We’re here to support you.
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Funeral Services
A Personal Service, Tailored to You
Since 1865, Surrey families have been using our services to say goodbye in their own way. Every funeral we arrange is unique, because every life is unique. Whether you’re looking for a traditional service or something entirely different, we’re here to make it happen. There’s no set way of doing things. Horse-drawn hearse through the countryside? A celebration in an unusual venue? A simple, quiet goodbye? We’ll work with you to create exactly the farewell you want. The only times we have to decline a request are if it’s illegal, dangerous, or genuinely impossible – otherwise, we’ll find a way.
When you contact us, you’ll speak directly with an experienced funeral arranger who will listen to your ideas and guide you through the options. We take the time to understand what matters most to you and your family, so the funeral truly reflects the person you’re honouring.
We Handle Everything
Apart from registering the death (which must be done by a family member), we take care of every detail on your behalf. You give us your instructions, and we handle the rest. This means less for you to worry about during a difficult time.
Our team coordinates:
- All legal and medical requirements – certificates, documentation, liaison with coroner if needed
- The service – booking venues, arranging officiants, musicians, printing order of service
- Transfer and care of your loved one – with dignity and respect in our private chapels
- The day itself – bearers, vehicles, timing, ensuring everything runs smoothly
- After the funeral – death notices, donations, thank you cards if needed
Burial & Cremation
We arrange burials and cremations throughout Surrey and West Sussex, including natural burials, cemeteries, churchyards, and all local crematoria.
Coffins
We offer a wide range of coffins from traditional wood to biodegradable options including willow, seagrass, bamboo, and cardboard. For environmentally conscious families, we can arrange eco-friendly funerals with natural burial options. Nearly every coffin can be personalised with nameplates, handles, and interior linings to suit your preferences. Our team will show you the options available and help you choose what feels right.
Personalisation
There are no limits to how you can personalise a funeral. We’ve arranged everything from horse-drawn hearses to motorcycle escorts, dove releases to themed celebrations.
Examples of our funeral services include:
- Horse-drawn or motorcycle hearses
- Pipers, brass bands, or other musicians
- Dove release
- Themed decorations
- Particular routes with meaningful stops
Funeral Vehicles & Staff
- Professional, experienced funeral directors and bearers
- Fleet of modern hearses and limousines
- Horse-drawn hearses for traditional funerals
- Alternative vehicles arranged on request
Sixth Generation Experience
We’re a sixth generation family business. That means generations of local knowledge, trusted relationships with churches, cemeteries, and crematoria across Surrey, and the experience to handle even the most complex situations with discretion and professionalism. We approach every family with the same care and respect, whether you need a simple, quiet service or something more elaborate.
Let’s Talk
Every conversation is different. Tell us what you have in mind, and we’ll make it happen.
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Immediate Steps
This page provides guidance on the immediate steps to take when someone dies. These steps vary depending on where they have passed away, and the circumstances surrounding their death.
Office hours: 9:00am – 4:30pm Monday – Friday – using our usual lines
24-hour emergency line: 07787 475 372 (for deaths requiring immediate attention – i.e. when someone has passed away at home)
At Home
Call the person’s GP or out-of-hours doctor as soon as possible. A medical professional must verify the death before we can move anyone into our care. If the GP, district nurse, or other suitable professional is unable to verify the death, we may ask that you call an ambulance, so that a paramedic can do so. This is not the same as registering a death, which will take place later on.
Once verified, contact us and we’ll arrange to bring your loved one into our care at a time that suits you.
If the death was unexpected or sudden, it may need to be reported to the coroner. The person verifying the death will provide guidance on the immediate next steps.
In a Nursing Home
The nursing home will arrange for the death to be verified.
If you’ve already told the nursing home you’d like to use us, they’ll contact us directly to arrange collection. Otherwise, they’ll usually call you to discuss which funeral director you’d like to use.
In some cases – such as if the death occurs late at night or if the nursing home can’t reach you immediately – they may appoint a funeral director to transfer your loved one into care. If this happens, you are not obligated to continue with that funeral director and can transfer to a funeral director of your choice.
Once death has been verified, we’ll coordinate with the nursing home to bring your loved one into our care.
In a Hospital
The doctor will complete a Medical Certificate of Cause of Death, which will then be reviewed by a medical examiner. The hospital will not authorise release, and you will not be able to register the death, until the medical examiner has reviewed and approved the certificate. Hospital transfers occur during the hospital mortuary opening hours. Once the medical examiner sends the certificate to the registrar, you’ll be notified that you can register the death.
Please let the hospital bereavement office know you’d like to use Stoneman Funeral Service as soon as possible. This helps us coordinate with the hospital and arrange collection promptly once the paperwork is complete.
East Surrey Hospital Bereavement Office: 01737 231718
Epsom General Hospital Bereavement Office: 01372 735273
St Helier Hospital Bereavement Office: 020 8296 2491
Next Steps
Medical Examiner: All deaths in England and Wales require review by an independent medical examiner before the death can be registered.
More about the Medical Examiner process →Registration: Once the medical examiner completes their review, you’ll need to register the death.
Registration information →Coroner’s Procedure: If the deceased has not been attended by a doctor, dies suddenly, or was not being treated at hospital, the facts will almost certainly be reported to the coroner.
Full details about Coroner’s procedure →Who to notify: There are various organisations and people you’ll need to inform.
Who needs to know → -
Who to Notify
Working out who to notify after someone dies can feel overwhelming, especially when grief affects your memory and concentration. There’s often a significant amount of administration involved, and it’s easy to worry about missing something important. This page explains how to notify government organisations and businesses efficiently, and provides a downloadable checklist to help you keep track of everything that needs to be done.
Government Organisations
Tell Us Once is a government service that lets you report a death to most government organisations in one go. This free service saves you from having to contact multiple departments separately.
What Tell Us Once Covers
When you use Tell Us Once, the following organisations will be notified automatically:
- HM Revenue & Customs (HMRC)
- Department for Work and Pensions (including benefits and pensions)
- DVLA (Driver and Vehicle Licensing Agency)
- UK Passport Office
- Local council (for council tax, housing benefit, blue badge)
How to Use Tell Us Once
When you register the death, the registrar will:
- Let you know if the service is available in your area
- Give you the phone number
- Give you a unique reference number to use the Tell Us Once service online or by phone
Important: You must use Tell Us Once within 28 days of registering the death.
Other Organisations:
Beyond government departments, there are often dozens of businesses and organisations that need to be informed when someone dies.
We recommend Life Ledger as a comprehensive way to notify businesses that someone has passed away. This service helps you identify and contact the relevant companies efficiently.
Your Funeral Checklist
We’ve compiled a detailed to-do list to assist you through this difficult time. The checklist can be downloaded and printed, making it easier to keep track of what’s been done.
The second part contains a comprehensive list of organisations to notify, with space to record dates and reference numbers.
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